I had to run quite a few errands this morning and my last earrand was near Game Stop. I remembered that Factions would be released today so I decided to pick it up. There were two guys ahead of me buying 4 XBOX's and there were two people working behind the counter. The manager too care of large XBOX orders and the second employee seemed to either ignore me or was just caught up in the fact that these guys were buying so many XBOX's. So I approach him and and asked if they had Guild Wars Factions. He asked me "For what system?"
I said for the PC as it's only released for the PC. He looked behind the counter and pulled out what looks like Factions. He then goes over to the game rack to see if any games are on the rack. When he returns to the counters he shows me the box and asks if this is the game. The box said Guild Wars Factions so I said yes. While paying he tries to sell a whole bunch of stuff that I do not need that are not even related to Factions. I politely said no thank you, I just want the game. I paid and left. I had no intention of installing the game today but since I wanted to create a new character decided to just do the install. Then I look at the box it says something like pre-order only. Hmmmm. This can't be right. I open the box, put CD in to install game and all of the security keys are for playing the beta. I figured maybe the game is going to open up as today is the 28th. After trying I realized I was SOLD the demo, not the game. Pissed off, I called the store. The manager picked up and I explained the situation. He asked if I bought the game from his store.
Yes sir I did. How long ago did you buy it?
About an hour ago? It seems you were given the free demo and not the game, but we do have it in stock. Do you have the receipt?
Yes I do. Come down and we will take care of it. So now I have to drive back down to this store to get this issue corrected. Fortunately, I received my game, was given an apology, and I was off on my merry way.
